The Flower Stop

Jane 

on Yelp

a year ago

I sent review to : cottlevilleflowerstop@gmail.com Jane G This arrangement looks Nothing like the picture on your website! Even the blue cube vase is missing Am totally disgusted with what they sent instead. Not worth the $60. 

Casey B. 

on Yelp

2 years ago

This place operates like a monkey fing a football. I went in to pickup an arrangement I ordered at the time I was supposed to pick it up and they ran around frantically asking my name 4 times. I had to show them a picture of the order from my email. They then gave me a pathetic arrangement that looked nothing like I ordered. Never again. 

Brittany M. 

on Yelp

4 years ago

They will NOT give you what you ordered. You pay a lot of money for flowers and they will give you the cheapest substitution possible. This is a common repeating pattern for each customer. The owner should be embarrassed and ashamed. 

Heather G. 

on Yelp

4 years ago

My mother in law ordered an Easter basket that was supposed to be delivered on Easter Sunday. I got a completely wrong basket, no plush bunny was included either. She paid $80 dollars for theater size candy in a plastic basket. Can't rely on anyone's word now a days. 

Alexis S. 

on Yelp

4 years ago

Three years in a row my friend has sent me flowers. He pays for a premium arrangement every year and while what arrives is beautiful and thoughtful it is not what he pays for. 3 roses total in the arrangement. One year it took three different complaints with three arrangements to arrive to actually receive what he purchased . I do not understand why the online floral companies continue to contract through here when the execution does match the sales 

Coconut T. 

on Yelp

5 years ago

I called to order flowers for a high school dance that I would pick-up same day. I told them I would be there between 4:30-5:00 to pickup. They said that was fine. I arrived at 4:55 and the shop was closed. Online hours said open until 6:00, the door stated open until 5:00. I called both phone numbers, knocked on both doors. A neighbor nearby said she saw the owner leaving 10 minutes prior. The shop called two days later to find out why I hadn't picked up my order and when I told her about the store closing early, she... read more

Amanda R. 

on Yelp

5 years ago

Honestly, my photos speak for themselves. My boyfriend decided to surprise me and have flowers delivered to my work as a thank you gift. He made sure to order the "Premium" arrangement (the highest quality offered with the greatest number of stems). Here is a photo of the expectation of what was advertised vs reality of what I received. He paid $70 in all for this bouquet. We could have hand made a better bouquet of flowers by buying two grocery store bunches and combining the best blooms from them. We are extremely disappo... read more

Maria B. 

on Yelp

5 years ago

Very disappointing! The shop disregarded the "Special Instructions" resulting in a delivery time at the end of the school day when the teachers are preparing for pickup. When I called they just said "yeah they should have highlighted that" meaning the special instructions about delivery time. I feel Ike I just put a match to my money. 

Suzi B. 

on Yelp

5 years ago

Was told flowers were delivered.... they were not........when I called, they said the arrangement was on the way...... then said it was delivered, it was not. NEXT day, flowers are delivered by an EXTREMELY rude woman who asked my name then shoved an unwrapped half dead vase of flowers in my face and said "Here!" then stormed off. The person who sent it said it was NOT the arrangement they ordered. The roses were loosing petals and there were no iris, just a bunch a filler that looked like it was pulled from the side of t... read more