Lund Floral

Amie M. 

on Yelp

5 years ago

We ordered a standing spray for a funeral of a grandmother. I looked online and then called the store and spoke with Heidi. She was so kind and helpful. BUT the final product was horrible! It was NOTHING like what I was expecting! I knew it wouldn't be exactly like the picture online, however I didn't realize it would look like a child threw it together! So disappointed, we will NEVER be back to Lund! 

Anonymous P. 

on Yelp

5 years ago

I ordered an arrangement out of state, for a friend who is local to the area. What was sent to her by Lund was not the bouquet as pictured. On the left is the photograph from the website, and on the right is what was delivered. I paid extra money for the "premium" version of the bouquet (the largest/nicest version of the bouquet possible - specifically supposed to include more flowers in quantity), and what they delivered was closer to the "standard" version of the bouquet (less flowers overall - notice how few flowers the... read more

Joslyn H. 

on Yelp

7 years ago

My boyfriend ordered me a beautiful bouquet for Valentine's Day and what was delivered was NOT what was on Lund Floral's website. Lund Floral claims that this is the exact same except for the purple hydrangeas. This is NOT what is advertised on their website. The vase isn't the same, there are not near as many roses, carnations substituted in, etc. My boyfriend was appalled to see I CLEARLY did NOT get what he paid for. His sister called Lund Floral and the manager refused to get on the phone! They blamed it on the farmer de... read more

Miranda B. 

on Yelp

7 years ago

So disappointed in the arrangement my friend received for a very important occasion. I specifically asked for a certain bouquet and what was sent looked like a jumble of weeds. The flowers looked cheap, mismatched, and thrown together. I have made better arrangements from my garden. The management offered no explanation but a "sorry" and no compensation for my embarrassment. Don't waste your money! 

Leslie H. 

on Yelp

7 years ago

So disappointing to have my funeral plants crammed AND DISPLAYED in a cardboard box and not the baskets I ordered. I asked the girl on the phone for a very small spray of flowers ( maybe 5 flowers tied with a bow), but the powers to be would not allow her to sell me a small spray... only a $300 spray because "it would not look good". I asked for 10 plants and 2 baskets, 5 plants in each basket. I walk into the funeral viewing room and there is a cardboard box with the plants next to the casket. I cried, called Lund's and... read more

Savanna O. 

on Yelp

8 years ago

The original bouquet was ordered through Telefloral. It did not come as advertised at all. Wilted petals, wilting greenery, arrangement not full at all. They brought me a second bouquet to fix the problem that was supposedly "upgraded". It had the same amount of regular roses but was missing the spray roses. The smaller roses that it came with have already died. I was told they gave me closed flowers so they would last longer......dead less than 4 Days later even with following care instructions. Very disappointed in the qua... read more

Sabrina T. 

on Yelp

8 years ago

I ordered the "Heavenly Heights Bouquet" on-line for my Aunt's funeral because the picture of it on Lund Floral's website was so beautiful and feminine. When we got to the mortuary, we looked for the flowers we had sent but could not find them right away. When we did find the arrangement with our name, we were totally embarrassed and ashamed with the arrangement. The flowers were nowhere near the same pink colors and the shape of the arrangement was definitely not the same as what was shown on their webpage. We understand t... read more

kristen s. 

on Yelp

10 years ago

I ordered a funeral flower arrangement from out of state. Very disappointed with what was delivered. nothing at all like the sample picture online. none of the flowers were in bloom. I chose an arrangement with sunny colors and instead received red and white. There wasn't a bow shown in the sample picture, yet the arrangement had an ugly, juvenile, huge red bow. And these were the flowers that were next to the casket. How embarrassing. 

Kelsey K. 

on Yelp

11 years ago

HORRIBLE!!!! I have been in there 4 times, each time the owner was yelling at a young employee, twice she was crying from name calling. I don't want to do business with owners who name call and make their employees cry. I have recorded one of these incidences and they should be ashamed.