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Edelweiss Flower Boutique & Flower Delivery
- Flowers & Gifts
- Santa Monica, CA
About this business
Location details
1722 Ocean Park Blvd, Santa Monica, CA, 90405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Edelweiss did my wedding flowers last weekend and everything was great. The flowers were all set up by the time I arrived at the venue and everything was exactly how we had discussed. I'm very happy and would recommend them.
Business response:
Hi Sophia, thank you so much for your kind words about our arrangements. At Edelweiss, we do our best to make your special events and occasions that much more memorable. We look forward to working with you again soon!
The people were nice at first. I was delivering flowers and it was hectic on Valentine's day. The people made a mistake on my orders and they expected me to deliver them all after they had already made mistakes on 3. I got wrong addressed. They did not do a go job on jotting on the correct information for me to successfully deliver all the flowers. A little more organization since we started late it was not a good day for me. They made my job harder. As for the arrangements they are good and fresh.
Business response:
Hi Gabby, thank you very much for your feedback. We apologize if there were any miscommunications with regards to your orders with us. Customer service is a big priority, and we want to make sure you get your flowers in a timely and efficient fashion. We hope we can work with you again soon, and please keep your comments coming. Thanks again!
Well today is Valentines day. I can only imagine how busy all flower shops are today. I have been a regular customer of Edelweiss for the past 5 years and today I was a little disappointed when my order of flowers for my wife did not arrive to her work on time. It was about 5pm when I tried to call and find out what had happened to her delivery. I was put on hold for a few minutes when I told myself you better go to the shop before they close. The owner of the business asked if I need any help and when I let her know what my... read more
Business response:
Hi Rick, thanks very much for taking the time to review us on Yelp. While we apologize for the mix-up regarding your initial order, we're glad to know that you were pleased with the resolution we were able to provide. Exemplary customer service is a main priority for our entire team. We hope we can serve you again very soon, and thanks for your comments.
A dear friend ordered a gorgeous Christmas bouquet for us, which arrived while we were out of town and was delivered to our neighbor's house. Unfortunately I think it wasn't promptly watered, so when we got it three days later it wasn't in prime shape. I called Edelweiss to let them know, and they immediately sent a new arrangement - no fuss, just a kind "well, you should be enjoying every day of your flowers". I was really impressed, not only with the absolutely beautiful arrangement but with this level of service, as was ... read more
Yes, indeed ..... As good as it gets! The owners and staff could not have been more friendly and helpful. We ordered three centerpieces for a special celebration. We wanted something unique and high style. Edelweiss gave us more than we asked for. Beautiful, creative, truly special arrangements, within our budget and ready on time. Highly recommended.
This is a superb florist! On Saturday morning I ordered some flowers to cheer up a longtime friend during her post-op recovery. They were delivered a few hours later and were stunning-- and still fresh 6 days later! Wonderful to find a florist willing to work with my budget and come up with a fabulous bouquet. I highly recommend them!
Business response:
Hi Debra, thanks for the great feedback! We're happy we could help you make your friend's day a little brighter. It's our pleasure to serve our clients, and we look forward to doing business with you again.
I order flowers on behalf of my company for just about every occasion, at least once a week and this place takes the cake! EVERYTIME I use Edelweiss I get a call from that employee telling me how beautiful the arrangement is. Not only are the flowers beautiful every time, their prices are very affordable. They have beautiful funeral spray's for around $100 vs. $200-$300 and they are not in the least bit lacking quality or size. Their customer service is outstanding, they are always pleasant and knowledgeable. Once I was real... read more
Business response:
Hi Crystal, thanks for writing! Providing both great service and exceptional arrangements is our first and only priority, and we're so glad to hear that you've enjoyed our work. We look forward to continuing to do business with you! Thanks!
needing to get a fruit basket for my boss, i did some random searches and came up with this place, so i called them up. very friendly, very nice and knows what they're talking about! i was a little frantic about the details as i couldn't put certain things in there and the person on the phone, Dan (?) was awesome. assured me that he knew exactly what i wanted and he delivered perfectly! The orchid within the basket of fruit looked awesome! loved the little added touches like the ladybugs and moss around the orchid. ... read more
Business response:
Hello Amy, we know you wrote some time ago, but we wanted to let you know that we appreciate hearing from you. At Edelweiss, we strive to provide the highest quality floral and gift products for our customers, and we're glad to have been able to assist you. We look forward to doing business with you again!
Just 7 pcs rose, the store charge me 50$, but in Costco or Walmart , 21pcs rose just 18.99$
Business response:
Hi Xiaowen, As a florist we do not get the same wholesale prices as do Walmart or Costco. We have to pay a lot more for our roses. We have a very small profit margin and for your roses we made $5.00 if we did everything extremely efficiently. We had to source the roses, pick up the roses from our wholesaler, clean the roses, condition the roses so they last longer and design your flowers. A lot of steps for the $5.00. Costco/Walmart gets the bunches of flowers in a box delivered ready to display. No pick-up, no clean... read more
Frequently asked questions about Edelweiss Flower Boutique & Flower Delivery
How is Edelweiss Flower Boutique & Flower Delivery rated?
Edelweiss Flower Boutique & Flower Delivery has a 4.8 star rating with 513 reviews.
When is Edelweiss Flower Boutique & Flower Delivery open?
Edelweiss Flower Boutique & Flower Delivery is closed now. It will open tomorrow at 9:00 a.m.