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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Loved the selection available, but must admit navigating the purchase process was very challenging and vague as far as directions on how to proceed. Definitely would recommend adding step by step instructions on the ordering process.
Business response:
I am so very sorry that you are experiencing issues with our website. Unfortunately we don't have step by step instructions, but we can certainly help you in placing your order over the phone at ************ My sincere apologies for the inconvenience. Thank you ****************
Easy to place an order and beautiful selection to choose from. The only problem with online order which happened twice was that after entering name and address of persons receiving the order, it changed address to my address in the final review of order. So that was a bit frustrating having to refill all the required fields.
Business response:
<p>Hello******,</p><p>I am so sorry about the issue with our website. On the delivery information page, right after you enter the recipient's phone number, there is a box you can check to use the delivery address on the order for your billing address. Leave that box <strong>unchecked</strong> and when you go to the billing page, the delivery address shouldn't be copied over. </p><p>Also, on the billing page, before you enter your billing address, there is a box that says select address. Do not select the address in that drop... read more
Easy to place the order. They have lots of options
I had the best experience with Teleflora. The discount coupons worked like magic! The flower selection is outstanding! I'll definitely order from you in the future!
Quoted prices aren't anywhere close to the price that you end up paying.
Business response:
Hello Jan,I am so sorry the quoted ***** isn't close to what you end up paying. With the prices of the flowers, there is a flat rate service fee on all orders. The service fee covers our cost of placing your order with a local florist who will create the design you choose, and covers the cost of providing service on your order even after the sale. You can reach us 24 hours a day, seven days a week, with any questions regarding your order.The only other fees you will see will be sales tax, if applicable. My apologies for any ... read more
I think you are expensive but appreciate any cuts that I get. I send to very special people that I feel are worth the expense and I get Hawaiian miles.
Quoted prices aren't anywhere close to the price that you end up paying.
Business response:
Hello Jan,I am so sorry the quoted ***** isn't close to what you end up paying. With the prices of the flowers, there is a flat rate service fee on all orders. The service fee covers our cost of placing your order with a local florist who will create the design you choose, and covers the cost of providing service on your order even after the sale. You can reach us 24 hours a day, seven days a week, with any questions regarding your order.The only other fees you will see will be sales tax, if applicable. My apologies for any ... read more
Will give a complete response when it arrives and my wife likes what she see's.
I have previously used TeleFlora. The website was convenient and easy to use. But most importantly, the local florist was excellent at fulfilling the order.
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,218 reviews.
When is Teleflora open?
Teleflora is closed now. It will open on Monday at 9:00 a.m.