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2801 Rodeo Rd, Santa Fe, NM, 87505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 3:30 p.m. | |
| Tue | 9:00 a.m. to 3:30 p.m. | |
| Wed | 9:00 a.m. to 3:30 p.m. | |
| Thu | 9:00 a.m. to 3:30 p.m. | |
| Fri | 9:00 a.m. to 3:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Please do not make the same mistake I did by deciding to order from this company. I ordered a Mother's Day arrangement for my Mom that was delivered yesterday. I requested the arrangement to be heavy on the carnations since those are Mom's favorite flowers. What she received couldn't have been more disappointing. I authorized a budget of $75 for the arrangement and my Mom received a dozen carnations, 3 other flower stems and a ton of filler greens. Insane! I *know* carnations are one of the cheapest flowers out there. I call... read more
I ordered the deluxe last Friday and this is what was received earlier today. This obviously does not at all look like the deluxe. I immediately called to complain and provided the manager with the attached photos. She was empathetic and agreed to look into it. Upon her review, the manager agreed that the photo of the arrangement delivered looked nothing like what I'd ordered. She even informed me that this was that florists second complaint. She assured me that the problem would be corrected and a new arrangement would be... read more
BUYER BEWARE A coworker was in a terrible car accident, the office pulled our funds to purchase her a beautiful bouquet of flowers to help left her spirits. We purchased the premium Teleflora's Iridescent Beauty Bouquet for $157.00 including tax and delivery from Rodeo Plaza Flowers. You can see by the photos what we ordered and what was received was not a premium quality product. When I contacted the florist they said the owner would contact us in a week as it was Mother's Day week and they were very busy. I never rec... read more
Terrible business with no ethics!! Ordered a Christmas plant for my mother on the day of her surgery to remove a cancerous tumor. Received a call that they could not deliver the item that day (as expressed on their website). Upon explaining the fact that my mother is having cancer surgery days before Christmas and I want the flowers delivered to her as promised, they hung up. The next day, nothing was delivered. By the third day, my husband called and they now claim to have no record of my order, which I made online and I ha... read more
My boyfriend ordered 5 dozen roses for the second time from this place. The first time flowers were ordered, they showed up after being told I would be gone by that time late in the day, and I missed receiving them. The next time receiving - the flowers died on day 2. They assured me they would bring a replacement and after calling twice, brought half the amount ordered & paid for.
Caution: Be very careful with what you order from this floral shop. They false advertise and what you see online is definitely NOT what you get. I ordered a beautiful bouquet from a pic I saw online on the website and got something totally different. They say that they might have to switch out flowers based on availability - fine. But they didn't even try to match the arrangement! What was produced didn't even come close! So, so disappointed and frustrated by the ugly, cheap looking flowers/arrangement that were delivered to... read more
Business response:
Dear Ernestine, we are so sorry about your bad experience with us. Thank you for letting us know, I checked your order and it says similar keep sake and flowers. The arrangement was lavender roses in a lavender square vase but since your second choice was similar keepsake and flowers we used a taller cut crystal lavender vase with the lavender roses and filler flowers Thank you for your feedback.
I only wish I read the other reviews prior to ordering. What a despicable business with the rudest employees. Ordered flowers for mother in law (150$ arrangement) order was delivered with broken stems and a mixture of assorted flowers and not the "rose arrangement" I had specified for valentines day. I also requested that there were no carnations or babies breath as a filler. They filled it with an asst of flowers including carnations and the arrangement had a total of three roses. When I phoned the florist to let them know ... read more
Ordered through FTD. Bouquet and balloons for my girlfriend's birthday, to be delivered to her workplace. Order was made 5 days before her birthday. On her birthday, I'm waiting, waiting, waiting, for a text from her expressing excitement at the surprise. Meanwhile, she's receiving flowers and gifts from her coworkers, but she has nothing from her boyfriend. At noon I call FTD to check on the status, they say the delivery in in progress and they will be there by 3pm. That's too late, but ok. When they still haven't been de... read more
I ordered online, got a call an hour later informing me that the option I chose was not available, but they could make a different bouquet with seasonal flowers, not the roses I wanted to send to my mother. I ordered a $60 arrangement and what my mother got was an ugly mess of random flowers I assume were just the remnants of what they had left in the shop. No effort. No offer of a discount. Not worth the money. And to top it off, after being assured the flowers would be delivered yesterday, you know, ON MY MOTHER'S BIRTHD... read more
Rodeo Plaza Flowers & Gifts has a 4.3 star rating with 278 reviews.
Rodeo Plaza Flowers & Gifts is open now. It will close at 3:30 p.m.