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Mystic Florist
- Flowers & Gifts
- Somerville, MA
About this business
Location details
414 Mystic Ave, Somerville, MA, 02145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Ordered a teleflora bouquet that comes with a vase. It was so pretty in the on-line photo. White and yellow daisies in a yellow vase with a yellow and white checked bow. Nothing fancy or expensive but cheery and bright, just what I wanted for a very ill family member. I got there and it was ready the flowers were pretty but a green vase and a ribbon that looked strange( when the light hit it it was almost an iridescent lilac) . The colors of the flowers just didn't look the same with a pale green vase and never mind the ribb... read more
If you want a beautiful bouquet of flowers, please do not use this flower shop. I ordered flowers for delivered and they looked nothing like the original picture. I was never contacted about their arrival so the flowers sat for several hours in the apartment lobby on the floor. Like most people, I have have been working from home-- the shop could have called to say that they were delivered, but sadly never did. When contacting the shop about the horrible flower arrangment, the woman was rude and hung up several times. Th... read more
Zero stars. Do not waste your money on this florist. The flowers came dead and when the florist was called to see how the issue could be fix - the owner was rude, hung up and only blamed the customer for the poor representation of the arrangement. Do not give this small business your money, there are far better florists who treat paying customers with respect in the Somerville, Cambridge, Boston area. Just not this one!
I have called numerous times on both of the provided phone numbers. Not one phone call back, this is absolutely horrible service!!!!! They delivered the wrong flowers to my mother, which were for someone's deceased father. As nobody answered my calls and nor did the delivery driver wait when we were hollering at him that this is the incorrect address. I self delivered those flowers to the correct address and asked them if they had my flowers, they did not have those because it wasn't delivered there either. It's absolute... read more
keeping this simple...please do not order flowers from them! poor customer service and poor operations!
A bouquet was delivered to me for Valentine's day, 2/14. Today is 2/17 - just 3 days - and these dead, droopy roses are what I'm left with. Tough spot to be in because I don't want the gifter, who was trying to make me feel special, feel bad but I also don't want him to spend money here again on flowers that clearly were not fresh to begin with. Yes flowers die, but my $5.99 bouquet from Trader Joe's will last a solid week. Disappointed for an occasion that is supposed to be a florist's time to shine.
Bouquet was full of filler; flowers began to lose petals immediately after they were delivered. Cheesy acetate ribbon, careless arranging. There are far better florists; go elsewhere.
Our family has used this florist several times. Every time we had beautiful arrangements. On this very special day, the flowers were not to our satisfaction. They were not the flowers we expected to receive. Very disappointed.
The flowers are beautiful don't get me wrong, but if this is your occupation please take it serious because that is your income. Valentine's Day is hectic I understand, but don't give customers a hard time because you don't want to work that day. It goes the same for today on Mother's Day. I asked if they could add an additional cloth into the box because it looked naked. The lady rolled her eyes and said "you're giving me a hard time and more work to do". Straighten up your attitude and learn some customer service.
Frequently asked questions about Mystic Florist
How is Mystic Florist rated?
Mystic Florist has a 4.5 star rating with 358 reviews.
When is Mystic Florist open?
Mystic Florist is closed now. It will open at 9:00 a.m.