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3000 W State Rte 89A #100, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Do not use! Worst florist I've ever dealt with. I ordered and paid for flowers to be delivered to my hotel room the afternoon we arrived in Sedona. The incompetent staff couldn't deliver what was promised and the flowers didn't arrive with the florist saying it had something to do with the driver. They promised the flowers would arrive first thing in the morning and be "extra special" but they didn't arrive until later in the afternoon when our stay was almost over and there was no added value. Once again they cited issues w... read more
Business response:
We sincerely and whole heartily care about our clients and strive to take great care in everything we do. I am deeply saddened that this experience happened to you. While this response is very delayed, as I did not see this review until recently, our company has a 100% satisfaction guarantee. If you are unhappy with anything we provide, our service - our flowers, we offer 100% money back. I will send you a private message, to reach out directly to offer this. However, for future clients, please know we stand by our product a... read more
I was very disappointed in the arrangement of flowers they prepared for our grandparents golden wedding anniversary. The arrangement was much smaller than I expected for the $75 (plus tax) price tag. More disappointing was that the flowers did not seem fresh. When I picked them up the one hydrangea stem was already wilting and dropping, most of the lilies were open wide and the few red roses already had dark petals. I also asked to incorporate white roses along with some red roses but those were not added. Instead there was ... read more
Business response:
Dear Maria, We are so sorry to hear of your dissatisfaction with your design! We have a 100% guarantee on all of our flowers and plants. Please allow us to offer a full refund and/or replacement of your flowers for your grandparents. We know it was a special occasion for them and we want to make this right for you, however we can. Upon pick up, we did ask the gentleman who picked up the flowers if he was happy with the design, which he indicated he was and thought you would be as well. Again, our sincerest apologies for thi... read more
First of all the flowers weren't even delivered on Valentines Day until 4:30. The holiday was almost over... And $75 for a tiny bouquet of 2 roses and 6 carnations...terribly overpriced. Wouldn't recommend this florist.
Yet again, Mountain High Flowers have failed to deliver: a day late and more than a dollar short! Last year, the order delivered was of half-dead flowers, but I gave them the benefit of the doubt. This year, not only was the order delivered a day late - with excuses that the late delivery was the responsibility of the company through which my daughter placed the order - BUT a mere day later, half the flowers are already dead, or dying. Seriously unimpressed: especially when my beloved husband reminds me that THIS is the com... read more
Extremely rude, poor service. I ended up leaving without buying anything. I do not recommend this florist.
I ordered a Poka Dot bouquet for my daughter from Mountain High' s website. My daughter sent me a picture of what she received. What she received and what I ordered bore absolutely no resembulance, NONE! I ordered daisies, pink roses, a crystal square vase with a poka dot ribbon. She recevied a ugly green vase with a organza bow tied on it with some non-descript chrysanthemums and white spray roses, not arranged at all. Looked like leftovers! What makes matters worse, the manager didn t seem to care and said they had the rig... read more
Business response:
Dear Peggy, By chance did you use the Flagstaff Mountain High Flowers? We are the Sedona location and since the original owner sold each location in the early 2000s; we are no longer affiliated with them. We apologize for any confusion and are deeply saddened to hear of your negative experience! If you are ever in need of Flowers in Sedona, please let us make this up to you. Warm regards, Martha Aaron Sedona Mountain High Flowers
My sister ordered a beautiful bouquet of orchids and roses online for about $70 from this company to send to my mother for her birthday. What they actually delivered were cheap daisies, a couple purple roses and a hydrangea that only lived for a day and a half! Certainly not worth $70 to say the least. She has tried calling and emailing them to get at least a partial refund and they haven't responded to anything! We will keep trying to get it back, but we will not be using this flower company ever again.
Mountain High Flowers has a 4.8 star rating with 603 reviews.
Mountain High Flowers is open now. It will close at 5:00 p.m.