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Mountain High Flowers

4.8
  • Flowers & Gifts
  • Sedona, AZ

About this business

Consumer GoodsFlowers & Gifts

Location details

3000 W State Rte 89A #100, Sedona, AZ, 86336, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.8603 reviews
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Amy B.'s profile image
Amy B. 
rating
13 years ago

The morning of my wedding day, I received a call from the Safeway florist stating they did not have the flowers that I had previously ordered from them for my bridal bouquet. Nonetheless, I was beyond frustrated because I thought I was not going to have the flowers I wanted for my special day. I then decided to stop by Mountain High, explained my situation, and spoke to Kris, asking her if they could get a bridal bouquet and boutonniere together at the last minute. She showed me the flowers they had and was so kind and helpf... read more

Miranda S.'s profile image
Miranda S. 
rating
13 years ago

I used Mountain High Flowers for my wedding day in September 2012. Kris and Kim are truly special individuals. They were so helpful throughout the process and so patient! I changed my mind a couple of times and they were always so helpful to give me their opinion. They would email me pictures and then I would tell them if it was the look I was going for or not. I ended up doing a variety of white flowers with green trimmings. I wanted my wedding to look very natural and like walking through a garden. We ordered the over-flow... read more

Rachel G.'s profile image
Rachel G. 
rating
14 years ago

Kim and Mountain High Flowers are just fantastic. Kim was wonderful from the first second I spoke with her over the phone. I was planning the wedding long-distance, and after talking to Kim, I immediately I was in excellent hands. She was always so thoughtful, gracious, and spent a lot of time to make sure she knew exactly what I needed. When flowers I requested were out of season, she went to great lengths to try to find them and to suggest wonderful substitutes. And then the flowers themselves were amazing - just what I as... read more

Carmella H.'s profile image
Carmella H. 
rating
14 years ago

It was a pleasure working with Kim for the flowers at my wedding. The service here is impeccable. She met with us without an appointment, spent time with us going over details (even stayed after closing and never made us feel rushed), and even accommodated us with add-ons on the day of the wedding. The flowers were gorgeous and they lasted for a week after the wedding. Looking for flowers?...Go see them. 

Rebecca S.'s profile image
Rebecca S. 
rating
16 years ago

i know very little about flowers. when i walked in, fiancé in tow, to discuss wedding flowers i was scared. i had no idea what they would cost, what to choose and how to not spend a fortune. kris was absolutely wonderful. we didn't have an appointment, but she met with us anyway. she went over different options, pulled together pricing and helped me trim the budget by offering alternatives, like suggesting round centerpiece bowls instead of square to save some cash. she didn't balk at making collar flowers for my dogs (they ... read more

Leala S.'s profile image
Leala S. 
rating
2 years ago

I ordered a birthday arrangement in a basket with plants for a gift and I specifically said to put young succulents in it and the person that was helping me was very nice and showed me things that may have worked but then when the basket was delivered, first of all, it was $120 for five plants in one basket And I thought wow this is gonna look awesome. It was a small cactus and 4 adult plants which I asked not for I specifically asked for plants that were young and nothing hanging over and I received the complete opposite. w... read more

Business response:

We're sorry to hear that you didn't have the best experience with us, Leala. Our goal is to always make sure every floral delivery makes it to the recipient on the day requested without any issue. If you could call us at (928) 203-4211 or email us at info@sedonamountainhighflowers.com, we’d like to understand more about your experience so we can address the issues you experienced. 

Teri M.'s profile image
Teri M. 
rating
2 years ago

Yesterday was my husband's birthday. Unfortunately he died recently. My special friend in Palm Desert ordered an arrangement for me to brighten my day. She gave explicit directions to phone me first. I was gone for 45 minutes yesterday and there was a note on my door to phone the florist. My neighbors next door were home, garage door wide open for remodel. Why didn't the driver leave them there? I will no longer accept the arrangement, nor will I do business with this florist. 

Business response:

Thank you for bringing the issue to our attention, Teri. No one deserves to be let down, especially at such a difficult time like this. We'd like to look into this further. Please reach out to us at (928) 203-4211 or email us at info@sedonamountainhighflowers.com so we can connect with you directly. 

Meeks C.'s profile image
Meeks C. 
rating
6 years ago

Reached out to this florist a few times to get quotes for my wedding and to even start the process (even before COVID) and heard one response back but nothing after my first reply . I even reached out again and was pretty much ignored . For Sedona not having many florists options , this one didn't have the best service and they missed out on someone that was willing to spend some $$$. Oh well 

Business response:

I sincerely apologize for the lack of response and poor service you received from our company. This is not the quality of service you deserve and I am so sorry this was the experience you had. Unfortunately with staff being limited during these strange Covid times, the workload backed up on my coordinators and we fell behind. I truly appreciate your feedback and will continue to strive to always do better moving forward for our couples. If you are remotely still interested in receiving a quote or working with us, I'd be more... read more

E E.'s profile image
E E. 
rating
6 years ago

Repeatedly disappointing. I personally would not risk using this florist to send a bouquet delivery. Last year Mountain High delivered two inferior and mediocre floral arrangements at the same time... both sent by my over-the-top generous brother, one for a birthday and the second as a "thank you." Mountain High apologized and replaced them with bouquets that were greatly improved, yet still not worth the extravagant cost imo and also didn't last long. I just received two more substandard and unsatisfactory bouquets for ... read more

Frequently asked questions about Mountain High Flowers

How is Mountain High Flowers rated?

Mountain High Flowers has a 4.8 star rating with 603 reviews. 

When is Mountain High Flowers open?

Mountain High Flowers is open now. It will close at 5:00 p.m.