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House of Flowers Inc.
- Flowers & Gifts
- Springfield, MO
About this business
Location details
1921 S National Ave, Springfield, MO, 65804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
We have been using House of Flowers for several years now and it is past time for a review. The arrangements are always so beautiful. Somebody has a fantastic eye for proportion and artful design. I really love that the filler is not baby's breath and is a part of the design. Lots of greens. Other florists in town are expensive, but skimpy. That always makes me feel ripped off. Not so at House of Flowers.
Business response:
It's certainly past time for our response, Gigi -- we're sorry for the delay but we appreciate your kind words so much! It's wonderful that you always enjoy our arrangements. We hope we'll see you again soon! All the best, House of Flowers
I am writing you because I am simply overwhelmed. My very special Aunt Jewel passed away a week ago yesterday in Springfield. I am in the Atlanta area in Georgia. As of Friday morning, I did not have any details of the funeral arrangements. I began looking all over the internet for the kind of floral arrangement I wanted to send for the funeral froom my Father, Jewel's baby brother and myself. I was very disappointed by the limitations I found on the "big" floral websites. I have found in the past that it is often better to... read more
crazy high prices for what u get...a tiny arrangement in a vase the size of a coffee cup with 2 boxes of chocolate truffles that nobody liked for $140.00.
Business response:
Sorry to see your review, Barbara. As mentioned over on Facebook, we always put customer satisfaction first, so I'm glad we could get your husband's order refunded. Wishing you the best. Sincerely, House of Flowers
I needed tulips delivered same day, another flower shop in Springfield said their shipment would be delayed until tomorrow, so I called House of Flowers and asked if they had tulips. The woman who took the order said yes, they were coming in this afternoon. I specifically asked, are you sure- I have been told by another shop the shipment would be delayed. I was assured they would be there this afternoon. Hours later I get a call, shipment delayed. Too late for me to find another alternative. Thanks a lot House of Flowers, ... read more
Business response:
Diana, I'm sure it was frustrating to not have your order go as you expected. We always aim for clear communication with our customers, so it's disappointing that was not the case this time. Due to the high volume of same-day orders we receive, we can't always guarantee there won't be any delays. That said, we dropped the ball on communicating that to you, and we apologize. We hope you'll give us another chance to show you the level of service you deserve. Warm regards, House of Flowers
My experience for many years as well as that of my sister's when she calls from St. Louis has been and is very positive. I did however call after hours recently, not being sure what the hours were on a certain day,and was treated to a very curt unfriendly message. "You have reached 883-1300 leave a message." There was no "Please" , store hours, thank you for calling or anything. It made a long time customer like myself angry, I can imagine what a new customer would think. Thanks.
Business response:
We know we're a little late in our response here, Nan, but we wanted to both thank you and address your concerns. It's great that both you and your sister are fans of ours, but we're sorry our lack of a phone message was off-putting -- that was certainly not our intention. We actually don't have a voicemail or answering machine, so if we don't answer, that means we're closed. You can always find our hours our website or social media pages. We really appreciate feedback from our customers, so thank you for taking the time to ... read more
Frequently asked questions about House of Flowers Inc.
How is House of Flowers Inc. rated?
House of Flowers Inc. has a 4.8 star rating with 514 reviews.
When is House of Flowers Inc. open?
House of Flowers Inc. is open now. It will close at 5:30 p.m.