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Flowers By Michelle
- Flowers & Gifts
- Las Vegas, NV
About this business
Location details
6510 N Buffalo Dr Ste. 140, Las Vegas, NV, 89131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
If I could give 0 stars I would. I placed an order for a purple & pink flower bouquet and I specifically told the person taking my order I wanted PURPLE. My mom received the bouquet and it's ORANGE and a few pink flowers. When I called I was told they would have to go back and get the flowers if I wanted what I ordered. Or I can get a 30% discount on my next order. Are you kidding me?! I paid over $80 for something I did NOT order or want. And they have horrible customer service and did not try to make THEIR mistakes right. ... read more
If I could give 0 stars I would. I placed an order for a purple & pink flower bouquet and I specifically told the person taking my order I wanted PURPLE. My mom received the bouquet and it's ORANGE and a few pink flowers. When I called I was told they would have to go back and get the flowers if I wanted what I ordered. Or I can get a 30% discount for my next order. Are you kidding me?! I paid close to $80 for something I DID not order or want. And they had horrible customer service and did not try to make their mistakes rig... read more
The worst value ever! They charge me $80 plus $45 per first for shipping for this bouquet. After I called and I was super mad, I got a "better" replacement. Anyway not recommended please order from anywhere else!
Not starting out good, Called and placed an order to sameday delivery at 8:27am 2/21 for an arrangement costing a total of 119.22 with a delivery fee. Ask if the the delivery would arrive before 3:00pm as that is when my mom leaves from work, they said of course they should arrive by 12 or 1 since I called and ordered so early.. My mom has yet to receive her arrangement and I called and it wont arrive until after 3. Her office closes at 3 so now there is no surprise and she has to wait for them to deliver! Very disappointed ... read more
Ordered these for my wife for Valentine's Day and super unhappy that the sunflowers are wilting ALREADY
Ordered some flowers for my co workers funeral. I selected my option and did not receive what I was originally shown on the website.
Business response:
Thank you for your feedback, Keisha. We are sorry to hear about your experience, as that is not a reflection of how we typically conduct our business. Please give us a call at (702) 255-0209 to discuss how we can make your next experience with us outstanding.
Very bad service. I made a phone call before I was trying go in and get an rate quote for my engagement party in August. The lady who answered my phone said that just coming in we will help you with that. So, I stopped by next day morning waiting for about 10 minutes in the shop without anyone's help. The end, the cashier lady just handed me a piece of paper with an email saying just send them an email for getting a quote. It is very disappointed with the service.
Business response:
Hi Yu, we're so sorry for this inconvenience. Our team always strives to make every part of your flower ordering experience to be easy. Please call us at (702) 255-0209 or email us at sales@flowersbymichelle.com to discuss how we can preserve your business and more importantly, your trust.
$96 and arrangement was very small, flowers dying/turning brown after 3 days with changing the water. Not worth the cost.
Business response:
Robert thank you for bringing this to our attention. We always guarantee our product 100% and would love to either send a new fresh arrangement for you to enjoy or apply credit to you for a future bouquet. Because we don't have your last name, I am unable to look up your order in our system so please call us at 702-255-0209 or email sales@flowersbymichelle.com and we will take care of this right away for you. Please never hesitate to contact us direct with any concerns. We want to make sure that our customers are always ve... read more
Ordered an arrangement of flowers with a plush and card for Mothers day for my pregnant wife at home while I was abroad. It was never delivered to the address, my wife received nothing, and I received an email that my package was delivered successfully. Awful.
Business response:
We're sorry to hear about the issue with the Mother's Day arrangement you ordered, TJ. Our goal is to always make sure every floral delivery makes it to the recipient on the day requested without any issue. If you could call us at (702) 255-0209 or email us at sales@flowersbymichelle.com, we’d love to discuss the details of your experience further and address the matter.
Frequently asked questions about Flowers By Michelle
How is Flowers By Michelle rated?
Flowers By Michelle has a 4.8 star rating with 2,339 reviews.
When is Flowers By Michelle open?
Flowers By Michelle is closed now. It will open at 8:00 a.m.