Bruce's Flowers

Thomas H. 

on Yelp

12 years ago

Great service and great arrangement! I (and the person who got the flowers) were very, very pleased. 

Dan D. 

on Yelp

15 years ago

Every year I order flower for my girlfriend from this place. They are nice, helpful employees. The flowers are always fresh and delivery is prompt. A little pricy but for what you get it's worth it. 

C M. 

on Yelp

a year ago

Bruce's delivered an enormous, expensive gift to my front porch after they closed on a freezing Saturday evening in December and left a message that they did so. I was out of town and by the time I got message the next day the arrangement had been out on my porch over night, freezing. When I reached them Monday morning they assured they would pick it up and deliver a new arrangement on my return. Instead, they gave it to my neighbor to give me on my return, so it dried out for 3 more days before I received it. I didn't have ... read more

Susan S. 

on Yelp

3 years ago

Could have been 90% better at the customer service issue...especially in this industry! A girl that I finally spoke to (by phone) was not at all willing to give a positive customer service experience. I felt that she actually wanted me to go elsewhere to buy a floral bouquet. She almost got to the point where she wanted to hang up. Highly odd. I'm a native Norwalker that will never use Bruce's Flowers ever again. I used them years ago, but today is a new day. 

Frances L. 

on Yelp

4 years ago

So I went in two days before Christmas to get something green and decorative for my daughters hotel room and found a 20" boxwood topiary shaped like a tree with two red cardinals, bows and faux fruit on it. It was $100. Noticed it was dry at the bottom and asked when it was made and was told "about a week ago" so I asked for discount. They said I could have it for $85- as I was in a rush I took it. Sales girl took it in back to water and wrap and I took it to my daughter. Next day I had a chance to look and found they had RE... read more

Ttish W. 

on Yelp

6 years ago

I was extremely disappointed with the customer service and arrangement today and decided to take my business elsewhere. Ordered flowers in the past and they were nice, I guess today was an off day. 

Janemarie C. 

on Yelp

8 years ago

Teleflora sends mass emails around the holidays. They take orders and they cannot fill them. What a colossal waste of time. I was unable to place the order online and did it over the phone. The order taker was lovely and helpful. It didn't even occur to me the order wouldn't be filled. I will not be using this service again! 

Tim S. 

on Yelp

12 years ago

I called a half hour before closing..to have something ordered (premade would have been fine). I wanted to spend $150 on any arrangement for my girlfriend (it's Valentines day in China..and she works literally right next door to Bruce's). The man said he couldn't help me...that his employee has her key in the door. Really...you're okay with your employees not working until scheduled closing time? Guess this place has too many customers already. 

Steve H. 

on Yelp

12 years ago

I had flowers sent to my wife's office for her birthday and it was the most underwhelming arrangement that I have ever seen (I ordered the largest size of the particular arrangement). My wife's first thought when she saw the arrangement was that I was not going to be happy (not exactly the response I was hoping for).