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Wood's Flowers and Gifts
- Florists
- College Park, MD
About this business
Location details
9223 Baltimore Ave, College Park, MD, 20740, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Online order. We ordered a $75 arrangement plus delivery charge for a birthday, placed through a national service, and provided by Wood's. Flowers that were delivered were disappointing, in quality (and quantity). I telephoned Wood's about our disappointment and I was told by a gentleman to basically call the national call center that handled the order (which I did and they did refund all paid).
Business response:
We apologize for your dissatisfaction. We do not receive the total amount you paid from the national order gatherers. They always take a fairly large percentage as a commission so your order most likely came to us for a lesser amount. Please always call or use your local florist directly.
Very disappointed with the arrangement I ordered my best friend for her birthday, especially after I read all the positive reviews. I ordered a bouquet and paid for 6 balloons and received an arrangement with only 3 latex balloons. Apparently someone messed up the order and added more flowers to the bouquet instead of the extra balloons. If that was the bouquet with the extra flowers then I don't even wanna know what it was originally going to look like as it was already small. Paid about $80 for a small bouquet with 3 cheap... read more
Business response:
Natalie, We ae so sorry you had an unsatisfactory experience with your order. Please reach out to me so I can locate this order and see what went wrong (other than the balloons). Thank you, Barbara
I would give no star if it was available. This afternoon my husband rushed upstairs from our basement where he was sound asleep and almost fell over, he looked like he was about to have a heart attack. I on the other hand was so startled and my heart was racing. We had just heard a long loud sustained banging on our door. I thought that someone was breaking in and my husband stated he thought that too. On my door is a 'Do Not Knock' sign because I sleep in the day and am a night shift nurse. So, you understand why there sho... read more
Very Poor customer service! On several occassions my wedding planning assistant and I attempted to contact the floral designer to select two arrangements for the wedding. The clerk seemed to be unsure of the wedding designers hours, was unwilling to make an appointment or take a message for the floral arranger. When I asked to speak to the manager, I was informed that she had left for the day. I then requested to speak to the onsite supervisor to clarify the best way to meet the arranger, she refused to come to the phone... read more
Business response:
I am sorry you had this experience. We are not a huge shop so we have just one of our three designers designated to handle most of the wedding consultations. We are working on daily orders in the mornings so we try to take wedding appointments later in the afternoons. May is our busiest month (Mother's Day, proms, graduations, etc.) and we frequently get backed up on things other than the daily workload and cannot take wedding appointments during May unless the wedding is coming up very soon. While we do not have an onsite s... read more
We were very disappointed in the funeral arrangement we ordered. It was small but expensive. We live out of town and called in our order before going to the funeral home. However, another local family member ordered the identical arrangement and ti was beautiful. That was when we really knew that we had been treated badly.
Please read my first post...but in the mean time you should know... I am writing to alert people that the person from Wood's who stated that she has reached out to me is lying. Why? Because I wrote my review 2+ years ago, and she is NOW in 2015 writing that she reached out to me. YA RIGHT! BTW, no one has ever reached out to me. Let's be honest person from Woods, you can't try to be cool and not be honest, oh, ya...that is the reason you get one star. Remember folks, If you want ugly/cheapo looking and pricey flower arrangem... read more
Business response:
I reached out to Tamara to get the details on her order but have received no response yet. We have been in business over 65 years and try hard to please our customers. If we make a mistake we try to resolve it. Barbara Wood, owner. 5/18/2015, I did reach out to Tamara, and yes, it was much later than her initial comment, but I explained that Yelp would not let me respond to any reviews unless I "joined" and posted a personal picture of myself. I was hesitant to do this. I finally did post a picture and reached out to Tamara.... read more
Sub parr flower shop. Lacked inventory and moved extra slow. Paid too much money for such a small flower bouquet.
I called Woods this morning for an 85th birthday arrangement for my mother and i asked for 8 white roses and green reads .....I DID NOT WANT COLOR....and i told this to a girl named Jackie...i have had many funnerl arrangment and birthday arragments made when it was Barbras Florist and was never dissapointed....THIS TIME for 150.00 and a 50.00 dollar tip i got an arragment of 6 white roses and a bunch of other collors ....if they thought that 150.00 needed more flowers they should have called or used thier commen sense and ... read more
I went here around mothers day and waited 20 minutes before anybody even spoke to me! Staff was slow and lost. I walked out. I would give them a 1 star but at least they let me in!
Frequently asked questions about Wood's Flowers and Gifts
How is Wood's Flowers and Gifts rated?
Wood's Flowers and Gifts has a 4.8 star rating with 861 reviews.
When is Wood's Flowers and Gifts open?
Wood's Flowers and Gifts is closed now. It will open at 9:00 a.m.