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Longmont Florist
- Florists
- Longmont, CO
About this business
Location details
614 Coffman St, Longmont, CO, 80501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Disappointed. I called from out of state for a Mother's Day arrangement. The lady who answered was extremely rude and short with me offering terrible customer service. Yeah, I get it - you're swamped for Mother's Day in a pandemic. However, you know that Mother's Day is one of the bigger business days of the year so why not prepare? They charged me $80 for some half-effort carnations and cheap (looks like they're the tacky dyed kind) daisies. They offered a $49 bundle as well which I'm pretty sure is what I ended up getting ... read more
Business response:
I apologize for my late response as I am just seeing this review now. I apologize that you were not satisfied. Please call us and we will work with you to make this right. I know it is later but could we send another upgraded arrangement (on us) to your mother with an apology note. Please call us at 303-776-2804 and ask for Brad, Lisa or Tisha.
The flowers were beautiful, the card was not! I placed an online order and was very specific in the special instructions field on their site. I have copied and pasted it right of the prompt confirmation I received for this review: Special Instructions: No card, no nothing, just the flowers delivered please. So I followed up with a phone call to be sure they understood my special request. When the flowers were delivered they had a card attached that said "NO MESSAGE". Needless to say this didn't go over well with the recipien... read more
Business response:
Larry, Again I apologize for our mistake on your card message. My offer of another delivery with an explanation and apology from us, or a partial or full refund for this order, or a partial or full credit towards a future or still stands. If you change your mind let me know. Brad - Owner
I went in today to buy a holiday bouquet for my wife to spruce up the house as we have company coming. I told the lady behind the counter when I was looking for and I was ushered into the cooler told that these are the arrangements they had made in the prices were on them and then she completely disappeared. I don't enjoy picking out flowers I'm not particularly good at it as I am a guy I just love the reaction I see on my wife's face when I give them to her so little help would've been appreciated. I felt like I was compl... read more
Business response:
I apologize for missing the mark on several levels, but especially on making you feel dismissed. We try to make all our customers feel welcomed and appreciated and we obviously failed to do so. I am going to send you my cell phone number in a private message and would appreciate getting some more details so that we can improve our service and selection (or call the shop at 303-776-2804). Thank you for your feedback. Brad Golter Owner Longmont Florist
I ordered an arrangement from Telefloria.com for my mother's birthday and Longmont Florists (LF) filled the order. I couldn't be more disappointed! Not only did the order not resemble what I had selected on the website, but the ugly, cheap-looking arrangement wasn't delivered until almost five O'clock. This was a birthday bouquet to celebrate, the day! By the time the flowers finally arrived, the day was over and my mother thought I had forgotten. Thanks LF. Once again, your small town, uninspired arrangements, and excuses f... read more
Business response:
We apologize for the late delivery and that you were not satisfied with the arrangement that we sent. After seeing this review I sent a private message offering to give a full replacement plus an additional $15 of flowers. There was no response. Also, we cannot issue a credit as Teleflora has all the billing information. Please note that Teleflora allows substitutions, allows delivery until 7:00 pm and also charges a $15 "sending" fee that they keep. Still, I understand that you were not satisfied and our offer to sen... read more
Horrible quality and horrible service! My husband has continued to purchase from this 3rd rate company. I received a bamboo plant with 2 stems yellow - on the verge of dying. They are dead in less than a month. They said they could do nothing, were extremely rude and indifferent. Bamboo is very hearty and resiliant. They delivered dead bamboo! Previous deliveries have been of similar quality. Fading/going dead within 1-2 days. Bad, bad, bad.
This establishment has let me down in several ways...and I haven't purchased from them! Here's the story: My fiance and I are planning our wedding. It's eight months away, and when we went to discuss flowers with them, or make an appointment...they told us to come back in a few months. Being in a unique situation (Peter travels over seas for work and is gone for months at a time) we have to get this done sooner than later. When I explained that, it was like pulling teeth to get an appointment made. When they finally ma... read more
Frequently asked questions about Longmont Florist
How is Longmont Florist rated?
Longmont Florist has a 4.9 star rating with 1,275 reviews.
When is Longmont Florist open?
Longmont Florist is open now. It will close at 5:30 p.m.