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Karen's Flower Shop
- Florists
- Milton, ON
About this business
Location details
487 Laurier Ave, Milton, ON, L9T 3K8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Ordered anniversary flowers with balloon & card, they sent out birthday balloon & card Wont use them again
Delivery was supposed to be to workplace around noon. Shop called around 3 to say they wouldn’t make it on time (obviously) so will deliver to house for 430 pm. No one showed up by 630 and individual had to run out for errands. Arrived home around 8 pm with flowers left uncovered on step in 10C weather already starting to wilt. Called multiple times, left voice messages, no response. Not worth the money!
I have never been so disappointed. I googled Cobourg Florist shops and Karen's came up as a Cobourg florist shop. "Trusted family florist in Cobourg" So, I placed an online order, thinking I was ordering from a local Cobourg Florist. I ordered a plant with balloons and a teddy bear for my dad (who is in a nursing home) for his birthday. It was to be delivered on Saturday. At 1:11 Saturday afternoon I received and email that my order would not be delivered because their driver had car trouble. There was no phone call, just an... read more
Business response:
Hello Amanda, we are truly sorry we could not fulfil your order in Cobourg this past weekend, we are indeed a local family business here in Milton for over 60 years. We deliver directly from our shop daily to Cobourg and unfortunately were not able to go out that way this past weekend. We typically do always call and follow up with an email as well; so I apologize we could not reach you and for the disappointment this has caused you and your dad. We would be happy to make this right for you and still send something out this ... read more
They'll deliver at 6 pm to the wrong house, if recipient isn't home, and give no one any notification that they've done this. You have to reach out to them to ask why it isn't delivered, and they'll nonchalantly tell you they took it across the street, like that's normal practice. So once the surprise is ruined and the occasion over, the recipient will have to track down the order in the neighbourhood. Horrible customer service, overpay for delivery elsewhere.
I paid $169.56 for a bouquet of cut flowers for my sister's 80th birthday. I expected something spectacular for that amount of money. What she got could have been purchased at the local Safeway for $29.95. Very disappointed. Waste of money. Plus an added "relay charge" for ???
Terrible service, deliver flowers late to a funeral and 1/3 the size it's advertised. We ordered 2 and the weren't even remotely close to identical. They refused to take responsibility or rectify the situation. Would never order from this place again.
Ordered Pastel Petals from the website for a birthday surprise and received something completely different (see photos below). It’s false advertisement and misleading information. Called Karen’s Flower Shop customer service and was offered $10 refund for their mistake. I don’t want $10. I’m very disappointed and will never do business with this shop again.
I have ordered flowers for my mom’s birthday for many years and always been happy. This week was her Birthday and I arranged for a flower delivery.. I was very disappointed 5 flowers in a vase $75.00 I compared last year’s arrangement was spectacular I called the shop to let them know they did nothing Dissatisfied in this local business
My 87 yr old mother ordered a Xmas flower arrangement for over $100. They sent a small glass vase with one rose, one orchid and three hydrangea. She immediately called and complained. Said they would send more flowers next day and then called back and gave her a $10 credit. Disgusting how they took advantage of her. Will never use again.
Frequently asked questions about Karen's Flower Shop
How is Karen's Flower Shop rated?
Karen's Flower Shop has a 4.7 star rating with 2,295 reviews.
When is Karen's Flower Shop open?
Karen's Flower Shop is open now. It will close at 6:00 p.m.