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Karen's Flower Shop
- Florists
- Milton, ON
About this business
Location details
487 Laurier Ave, Milton, ON, L9T 3K8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
I have never been so disappointed. I googled Cobourg Florist shops and Karen's came up as a Cobourg florist shop. "Trusted family florist in Cobourg" So, I placed an online order, thinking I was ordering from a local Cobourg Florist. I ordered a plant with balloons and a teddy bear for my dad (who is in a nursing home) for his birthday. It was to be delivered on Saturday. At 1:11 Saturday afternoon I received and email that my order would not be delivered because their driver had car trouble. There was no phone call, just an... read more
Business response:
Hello Amanda, we are truly sorry we could not fulfil your order in Cobourg this past weekend, we are indeed a local family business here in Milton for over 60 years. We deliver directly from our shop daily to Cobourg and unfortunately were not able to go out that way this past weekend. We typically do always call and follow up with an email as well; so I apologize we could not reach you and for the disappointment this has caused you and your dad. We would be happy to make this right for you and still send something out this ... read more
They'll deliver at 6 pm to the wrong house, if recipient isn't home, and give no one any notification that they've done this. You have to reach out to them to ask why it isn't delivered, and they'll nonchalantly tell you they took it across the street, like that's normal practice. So once the surprise is ruined and the occasion over, the recipient will have to track down the order in the neighbourhood. Horrible customer service, overpay for delivery elsewhere.
I paid $169.56 for a bouquet of cut flowers for my sister's 80th birthday. I expected something spectacular for that amount of money. What she got could have been purchased at the local Safeway for $29.95. Very disappointed. Waste of money. Plus an added "relay charge" for ???
Terrible service, deliver flowers late to a funeral and 1/3 the size it's advertised. We ordered 2 and the weren't even remotely close to identical. They refused to take responsibility or rectify the situation. Would never order from this place again.
Ordered Pastel Petals from the website for a birthday surprise and received something completely different (see photos below). It’s false advertisement and misleading information. Called Karen’s Flower Shop customer service and was offered $10 refund for their mistake. I don’t want $10. I’m very disappointed and will never do business with this shop again.
I have ordered flowers for my mom’s birthday for many years and always been happy. This week was her Birthday and I arranged for a flower delivery.. I was very disappointed 5 flowers in a vase $75.00 I compared last year’s arrangement was spectacular I called the shop to let them know they did nothing Dissatisfied in this local business
My 87 yr old mother ordered a Xmas flower arrangement for over $100. They sent a small glass vase with one rose, one orchid and three hydrangea. She immediately called and complained. Said they would send more flowers next day and then called back and gave her a $10 credit. Disgusting how they took advantage of her. Will never use again.
Give people what they actually pay for My Mom received flowers for her birthday It was the smallest bouquet ever. The calla lilies were tiny, there was 9 in total along with a few pieces of greenery. We found out that they cost $85; which is criminal. We called and complained after 3 days when they started wilting. They were replaced with another small arrangement of white flowers. NOT IMPRESSED. I would definitely not recommend this florist. Unless you go in person and know exactly what you are paying for; DON’T WASTE YOU... read more
I ordered the Harvest Heartstring Bouquet due to the specific flowers and their significance! What was received looked depressing, nothing like the pictures and I am very very disappointed
Frequently asked questions about Karen's Flower Shop
How is Karen's Flower Shop rated?
Karen's Flower Shop has a 4.7 star rating with 1,986 reviews.
When is Karen's Flower Shop open?
Karen's Flower Shop is closed now. It will open tomorrow at 9:00 a.m.